Support

Frequently Asked

Can't find your answer? Email hello@topcashbackapp.com and we'll reply within one business day.

How long do payouts take?+

Free accounts: 5–7 business days after verification. Pro: same business day via PayPal.

What counts as a valid receipt?+

Any itemized receipt from a participating retailer, dated within the last 14 days, with the total legible.

Can I stack with store loyalty programs?+

Yes. Cashback from TopCashBackApp.Com is independent of ExtraCare, Fetch, or any store reward.

Is there a minimum payout?+

$5 for PayPal. Gift cards start at their face value ($5 / $10 / $25).

Do you sell my data?+

No. Aggregated, anonymized purchase trends are shared with brand partners — never PII.

Sister site

Prefer to shop with instant coupon codes and store-wide deals? Our sister marketplace TopShoppa.com covers the same retailers with a different rewards model. Corresponding page: www.Topshoppa.com/faq (Help center).